Dircode Support
1. What this page is for
This is the support page for the Dircode app for App Store users. You can quickly find contact details and basic guidance here.
2. How to contact us
Support email: info@dircode.ru
Official website: https://dircode.ru
3. What to write about
Contact us about sign-in issues, lock control, eKeys, passcodes, cards, fingerprints, gateways, notifications, synchronization, and app behavior.
If your issue is related to a specific device, include the lock or gateway model, a short description, and the app version.
4. What to include in the message
Account number or email address, if appropriate.
A screenshot of the error or the exact message text.
The time when the issue happened and what you were doing before it occurred.